About us
A Park Ridge plumbing company built on straight answers
First Call Plumber & Drain Services is a locally operated plumbing and drain company working in Park Ridge and the surrounding northwest suburbs.
Who we are
Local plumbing service without the runaround
First Call Plumber & Drain Services exists to be the number you keep on the fridge — the one you call when the kitchen sink will not drain, the water heater quits or the basement floor drain starts backing up during a storm.
We work on the housing stock that makes up this area: brick bungalows, mid-century ranches, split-levels and newer construction, plus small commercial spaces. That means cast-iron drain lines, galvanized supply pipe, sump pits that see a lot of water and water heaters tucked into tight utility rooms.
Our approach is simple. We show up when we say we will, look at the problem, explain what we find, price the work before we start it and clean up when we are done.
How we work
What you can expect on a service call
Diagnose before quoting
We look at the actual fixture or line before putting a number on the work. Guessing over the phone helps nobody.
Fix the cause, not the symptom
If a drain keeps clogging or a pipe keeps leaking, we tell you why — even when the honest answer is a bigger repair than you hoped.
Talk like a neighbor
Plain language, no pressure and no upsell script. You decide what work gets done.
Stay local
We keep our service radius tight around Park Ridge so we can actually show up when we say we will.
The easiest way to reach us
Call (224) 585-8242 and describe what is happening. If we are on a job, leave a message with your name, address and the problem, and we will call you back. You can also send a service request online and we will follow up.
Plumbing problem in Park Ridge? Make us your first call.
Tell us what is going on and we will give you a straight answer about what it takes to fix it.